{"id":949,"date":"2023-05-29T11:43:40","date_gmt":"2023-05-29T11:43:40","guid":{"rendered":"https:\/\/facemate.com\/?page_id=949"},"modified":"2026-09-20T18:01:28","modified_gmt":"2026-09-20T18:01:28","slug":"salamander-support-page","status":"publish","type":"page","link":"https:\/\/facemate.com\/index.php\/salamander-support-page\/","title":{"rendered":"Salamander Support Page"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Configuring your Salamander system is easy, intuitive, and straightforward. However, if you need assistance, our support resources and team are here to help.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-background\" style=\"background:linear-gradient(135deg,rgb(255,255,255) 0%,rgb(120,152,209) 100%);font-style:normal;font-weight:700\">How Can We Help?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To learn more about how our system works, visit our main page for a comprehensive overview of the <a href=\"http:\/\/facemate.com\/index.php\/salamander-dcim\/\"><strong>Salamander DCIM solution<\/strong><\/a> .<br>Explore our documentation and video configuration guides below to get started. If you cannot find what you need, please reach out to our team directly.<br><a href=\"https:\/\/forms.gle\/gqyutanNQFDiq7pm8\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Request Assistance<\/strong><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-background\" style=\"background:linear-gradient(135deg,rgb(255,255,255) 0%,rgb(120,152,209) 100%);font-style:normal;font-weight:700\">Documentation<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color wp-block-paragraph\">Controller S User Manual (PT) <a rel=\"noreferrer noopener\" href=\"https:\/\/facemate.com\/html\/pdf\/Salamander\/Salamander_DCIM-User_Manual_April_20_PT.pdf\" target=\"_blank\"><strong>PDF<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Satellite S-SLM-EAC-ACT (EN) User Manual <a href=\"http:\/\/facemate.com\/wp-content\/uploads\/2026\/09\/SLM-EAC-ACT-User-and-Installation-Manual.pdf\"><strong>PDF<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Satellite Sat2.4M User Manual <a href=\"https:\/\/facemate.com\/html\/pdf\/Salamander\/SLM_Sat2.4M0_Manual_Jan22.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>PDF<\/strong><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-background\" style=\"background:linear-gradient(135deg,rgb(255,255,255) 0%,rgb(120,152,209) 100%);font-style:normal;font-weight:700\">Configuration Guides &#8211; Video<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Getting Started &amp; Administration<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/youtu.be\/8M5yFvJ6R5M\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Start and Basic Configuration<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/youtu.be\/Qf3Mmt6sLl8\" target=\"_blank\" rel=\"noreferrer noopener\">Setup and Administration<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/youtu.be\/wq_ODtHNV1o\" target=\"_blank\" rel=\"noreferrer noopener\">Managing Database backups<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" href=\"https:\/\/youtu.be\/V_Hc-3w5V5g\" target=\"_blank\"><strong>Manage users &#8211; login<\/strong><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Assets &amp; Environment Setup<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" href=\"https:\/\/youtu.be\/R0K3yOD7aJI\" target=\"_blank\"><strong>Creating areas, locations and racks<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" href=\"https:\/\/youtu.be\/k-DfaVa2v4U\" target=\"_blank\"><strong>Detect and locate sensors &#8211; Get readings from sensors<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" href=\"https:\/\/youtu.be\/D5OR0xJkkIk\" target=\"_blank\"><strong>Add and program Composite sensors<\/strong><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Alerts &amp; Integrations<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" href=\"https:\/\/youtu.be\/q0o2CdQqefU\" target=\"_blank\"><strong>Setup alarms and notificatios based on sensor readings<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" href=\"https:\/\/youtu.be\/OXt57rosu3Y\" target=\"_blank\"><strong>Rack elevation view &#8211; add equipment, ports and manage connections<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" href=\"https:\/\/youtu.be\/wq_ODtHNV1o\" target=\"_blank\"><\/a><a rel=\"noreferrer noopener\" href=\"https:\/\/youtu.be\/loa-Zb3LkBQ\" target=\"_blank\"><strong>How to send notifications by e-mail<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" href=\"https:\/\/youtu.be\/NguJG4yKKOc\" target=\"_blank\"><strong>Integrate with SNMP devices<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" href=\"https:\/\/youtu.be\/uG8aPOLHD-8\" target=\"_blank\"><strong>Setup to send SMS text messages<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" href=\"https:\/\/youtu.be\/ItFcudCRNgo\" target=\"_blank\"><strong>Configure Dashboards<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Configuring your Salamander system is easy, intuitive, and straightforward. However, if you need assistance, our support resources and team are here to help. How Can We Help? To learn more about how our system works, visit our main page for a comprehensive overview of the Salamander DCIM solution .Explore our documentation and video configuration guides &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/facemate.com\/index.php\/salamander-support-page\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Salamander Support Page&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-949","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/P52gZj-fj","_links":{"self":[{"href":"https:\/\/facemate.com\/index.php\/wp-json\/wp\/v2\/pages\/949","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/facemate.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/facemate.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/facemate.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/facemate.com\/index.php\/wp-json\/wp\/v2\/comments?post=949"}],"version-history":[{"count":7,"href":"https:\/\/facemate.com\/index.php\/wp-json\/wp\/v2\/pages\/949\/revisions"}],"predecessor-version":[{"id":2117,"href":"https:\/\/facemate.com\/index.php\/wp-json\/wp\/v2\/pages\/949\/revisions\/2117"}],"wp:attachment":[{"href":"https:\/\/facemate.com\/index.php\/wp-json\/wp\/v2\/media?parent=949"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}